Last Updated and Effective Date: December 1, 2024
Privacy Policy Notice
This Privacy Policy (“Policy”) describes how Gain 1031 Exchange Company, LLC and its subsidiaries and affiliates (collectively, “Gain 1031,” “we,” “us,” or “our”) collect, use, store, and share your personal information when: (1) you access or use our websites, mobile applications, web-based applications, or other digital platforms where this Policy is posted (“Sites”); (2) when you use our products and services (“Services”); (3) you communicate with us in any manner, including by e-mail, in-person, telephone, or other communication method (“Communications”); (4) we obtain your information from third parties, including service providers, business partners, and governmental departments and agencies (“Third Parties”); and (5) you interact with us to conduct business dealings, such as the personal information we obtain from business partners and service providers and contractors who provide us certain business services (“B2B”).
We may collect nonpublic personal information about you from the following sources:
• Information we receive from you on applications or other forms.
• Information about your transactions we secure from our files or from our affiliates or others.
• Information we receive from a consumer reporting agency.
• Information that we receive from others involved in your transaction, such as the real estate agent or lender.
Types of Information
• Direct identifiers, including but not limited to your unique online identifier, name, alias, social media handle, IP address, username and password, postal and/or e-mail address, phone number, account name and/or account number, social security number, driver’s license number, passport number, and/or state identification number.
• Related identifiers, including but not limited to your date of birth, bank, credit, or debit card number, financial information, insurance policy number, and/or license plate information.
• Physical characteristics, including protected characteristics under federal and state law, such as age, sex, race, and ethnicity.
• Commercial information, including records of products or services purchased, obtained, or considered, and other purchasing and consuming histories and tendencies.
• Biometric information, such as fingerprints.
• Internet or other electronic network activity information, with our Sites and in Communications, including browser type and version, browser settings, operating systems and platform, device type, operating information, mobile carrier, and page response time and download errors.
• Geolocation data, such as your zip code and time zone.
• Audio, electronic, visual, and thermal information, including telephone recordings, electronic communication records, security camera footage from applicable Gain 1031 properties, and temperature reading.
How Do We Use Your Information?
We use the personal information outlined in What Type of Information Do We Collect About You for a variety of business and commercial purposes, including but not limited to:
• Provide the Sites to you;
• Provide the Services you have requested;
• Conduct business dealings with you;
• Fulfill a transaction you requested or service your policy;
• Handle a claim;
• Create and manage your account;
• Respond to your requests, feedback, or inquiries;
• Comply with laws, regulations, and other legal requirements;
• Comply with relevant industry standards and our policies;
• Protect and enforce your rights and the rights of other users against unlawful
activity, including identity theft and fraud;
• Protect and enforce our collective rights arising under any agreements entered between Gain 1031 and you or any other Third Party;
• Protect the integrity and maintain security of our Sites and Services;
• Operate, evaluate, and improve our business;
• Provide you with information and advertisements about products, services, and promotions, from us or affiliates, that may interest you.
• Deliver content tailored to your interests and the way you use the Sites;
• Present content in a manner that is optimized for your device; and
• Measure and analyze the effectiveness of the Sites and Services we provide to you.
Unless it is specifically stated in an amended privacy policy notice, no additional nonpublic personal information will be collected about you. We may disclose any of the information we collect about our customers or former customers to our affiliates or to nonaffiliated third parties as permitted by law.
We may also disclose this information about our customers or former customers to the following types of nonaffiliated companies that perform services on our behalf or with whom we have joint marketing agreements.
• Financial service providers such as companies engaged in banking, consumer finance, securities, and insurance.
WE DO NOT DISCLOSE ANY NONPUBLIC PERSONAL INFORMATION ABOUT YOU WITH ANYONE FOR ANY PURPOSE THAT IS NOT SPECIFICALLY PERMITTED BY LAW.
Although no system can guarantee the complete security of your personal information, we take all commercially reasonable steps to ensure your personal information is protected in alignment with all applicable laws and regulations, as appropriate to the sensitivity of your personal information.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Also, phone numbers (personal information) collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.
Links To Third Party Sites
Our Sites may contain links to Third Party websites and services. Please note that these links are provided for your convenience and information, and the websites and services may operate independently from us and have their own privacy policies or notices, which we strongly suggest you review. This Policy applies to our Sites only, and we do not accept any responsibility or liability for the policies or practices of any Third Parties.
International Jurisdictions
Our Sites and Services are hosted and offered in the United States of America (US), and are subject to US federal, state, and local law. If you are accessing the Sites or Services from another country, please be advised that you may be transferring your information to us in the US, and you consent to that transfer and use of your personal information in accordance with this Policy. You also agree to abide by the applicable laws of applicable US federal, state, and local laws concerning your use of the Sites and Services, and your agreements with us. Any persons accessing our Sies or Services from any jurisdiction with laws or regulations governing the use of the Internet, including the collection, use, or disclosure of information, different from those of the jurisdictions mentioned above may only use the Sites or Services in a manner lawful in their jurisdiction. If your use of the Sites or Services would be unlawful in your jurisdiction, you may not use the Sites or Services.
Accessibility
We are committed to making our content accessible and user friendly to everyone. To request a copy of this Policy in an alternative format, please contact us at 612.655.7960 or info@gainexchangecompany.com
Changes To Our Privacy Policy
We may change this Policy from time to time. Any and all changes will be reflected on this page, and where appropriate provided in person or by another electronic method. The effective date will be stated at the top of this Policy. You should regularly check this page for any changes to this Policy.
YOUR CONTINUED USE, ACCESS, OR INTERACTION WITH THE SITES OR SERVICES, OR YOUR CONTINUED COMMUNICATIONS WITH US AFTER THE UPDATED POLICY HAS BEEN POSTED WILL REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS POLICY.
SMS Terms and Conditions
Gain 1031 Exchange Company LLC messaging terms. Customers will only receive sms /text messages upon request or otherwise previously obtaining consent via phone or text request. Text HELP for help, text STOP to end messages, contact https://www.gain1031exchangecompany.com/privacy-policy.html or info@gainexchangecompany.com for more information. Message and data rates may apply. Message frequency may vary as requested by you the customer.
Children
The Service is not intended for children under 13, and UNICEF USA does not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
Contact Us
info@gainexchangecompany.com or at 612.655.7960.